| FleetRoute™ Route Optimization Software Helps Emerald
Coast Utilities Authority Successfully Launch New Trash/
Recycling Collection Services
Fast-Tracked Implementation of FleetRoute™ Contributes to Efficient
Routing and Smooth Transition
In late 2008, the Emerald Coast Utilities
Authority (ECUA) in Pensacola, FL,
added 13,000 customers, made
changes to trash collection services,
and added recycling collection services.
With the challenge of these upcoming
major changes, and with very
little time to react, ECUA selected GBB
and technology partner C2Logix to assist
in streamlining the operation, reducing
costs, and ensuring a smooth
transition. The fast-tracked implementation
of the FleetRoute™ route optimization
software resulted in balanced
routes, reduced overtime, increased trash/recycling collection efficiency, and
easier integration of new clients to existing
routes.
“We were facing a great challenge, and
GBB’s route optimization project team greatly contributed to
making the transition
easier and successful,”
noted Randy Rudd,
ECUA’s Director of Sanitation. “We are now utilizing
FleetRoute™ for
both residential and
commercial routes. The
software makes route
creation easier and
more efficient than
manual routing, especially given our
high-growth environment.”
ECUA, with its fleet of 80 trucks, provides
solid waste and yard trash collection to
65,000 residential properties and commercial
businesses within the unincorporated
areas of Escambia County, Florida.
Near the end of 2008, ECUA won the contract
for the northern area of Escambia
County, adding an additional 13,000 customers.
At this time, ECUA also
(Continued from page 1) changed to weekly trash
collection from twice-aweek
pickup and added
weekly recycling collection. The GBB Project
Team was able to incorporate
the new customers,
set up weekly recycling,
and make the
change to weekly collection
in just over a
month.
Since recycling collection
was new to ECUA’s customers,
GBB added new customers and
updated the recycling routes on a weekly
basis for a month, with approximately
4,000 customers added each week. GBB
then prepared the ECUA’s data for use
with FleetRoute™, and staff was trained
to use the software and create/update
routes in-house. GBB also implemented
the Route Looker-Upper™, a web-based
tool allowing residents to look up their
new trash collection date.
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